This policy explains what personal data Lyderma collects, why we use it, and the choices you have.
Who is responsible for your data
Lyderma, 342 Gangnam-daero, Seoul, South Korea, is responsible for the personal data described in this policy. Questions can be sent to support@lyderma.com.
What we collect
- Account details: your email address and password when you create an account.
- Order details: your name, email address, shipping address, phone number if you provide it, and the products you order.
- Enquiries: your name, clinic or company, email address, country and message when you use our contact form.
- Payment confirmation: the payment screenshot you send us after paying.
- Website data: cookies and similar data described below.
We do not collect card details on this website. Payment details are sent to you after you place your order, and payment is made through the provider you choose.
How we use your data
- To process, ship and support your orders.
- To reply to your enquiries.
- To manage your account.
- To confirm that you are eligible to buy from us.
- To meet our legal, tax and accounting obligations.
Who we share it with
- Shipping carriers and customs authorities, to deliver your order.
- Payment providers, to process your payment.
- Website hosting and email service providers, to run this site and contact you.
- Authorities, where the law requires it.
Because we ship worldwide from several countries, your data may be processed outside the country where you live.
Cookies
We use cookies that keep your cart and sign-in working. Our store software also records how you arrived at the site, such as the referring page, so that this can be attached to your order.
How long we keep it
We keep your data only for as long as we need it to run your account and orders, or longer where the law requires us to keep order records.
Your choices
You can ask us to access, correct or delete your personal data, or object to how we use it. Depending on where you live, you may also have the right to complain to your local data protection authority. Contact us using the details below.
Changes to this policy
We may update this policy from time to time. The latest version is always published on this page.
Contact us
Lyderma
342 Gangnam-daero, Seoul, South Korea
Email: support@lyderma.com
You can also reach us through our contact page.